Facebook Scam Initiates Slew of Expensive Text Message Charges
Recently while networking on Facebook; I received notification that a friend of mine had sent me an IQ Test challenge. Now, I am always up for some friendly completion with my buddies; so I decided to accept. What harm could there be in that?
The quiz began innocently enough through the 1st two pages of decidedly easy questions (What is the capital of California for example). Then, I was suddenly being asked for my mobile phone number. Of course I was skeptical; so I entered 999-999-9999. I then proceeded to two more pages of ‘quiz’. I noticed that the URL changed several times; but this time they were asking for personal information such as what high school I went to and the year I graduated. This may seem benign; but as Rachel’s posts have mentioned, this is a common security question that banks and other secure sites use to confirm the identity of the user.
At this point, I had enough information to begin researching this threat and decided to close the page. However, the ordeal wasn’t over yet-these scammers really wanted me to stay and complete the ‘quiz’. The first time I attempted to close the window, I received an error message saying “Warning: Friends from Oregon think you’re dumb” that prompted me to continue. When I closed that page, I was rerouted to a site which my malware/virus filters immediately flagged as a ‘red’ site (possibly containing malware or spyware). Fortunately for me, I was able to exit this program without further incident.
Further research uncovered the true intent of this scam: if I had been unwitting enough to enter my actual mobile number, I would have agreed to receive text messages at upwards of $2 a text. From what I have read, it takes a very long time to get your phone company to reverse this action and is almost impossible to unsubscribe from the original application. Somewhere in the ‘quiz’, the scammers claim that a user agrees to these text charges and therefore the scammer has a right to send them. I certainly didn’t see any fine print of this nature at all.
Remember, Facebook and other social networking sites are a great way to connect with others; but they’re also a great way for scammers to connect with you. Beware of any quiz, survey or test that asks for personal information like your cell phone number. If it claims to be an ‘invitation’ from a friend; ask them if they really did send it to you (in my case, my friend had never done so). In fact, I would recommend declining invitations to quizzes like this altogether, and if that isn’t possible, to exercise caution and keep your malware blockers and virus filters up to date.


We at Mobile Messenger would like to assist you with your concern or complaint. If you need assistance in regards to being unsubscribed or other related issues, please do not hesitate to contact us. Please call 1-800-416-6129, to speak to a live operator, Monday to Friday 0600 – 1800 US Pacific Time or email escalationsus@sms-helpdesk.com
Comment by Mobile Messenger — April 6, 2009 @ 7:42 pm
Your article sums up everthing nicely except for one nagging question… Is there any way to shut guys down? I’m incredibly frustrated that I fell for this and am still trying to cancel. They have fraudulently closed the text boxes I’m supposed to access in order to cancel. Further, they claim the right to continue billing me after cancellation…until the next billing cycle..when is that? Do they bill monthly, quarterly or worse… Per person, it’s a small amount of money to lose for a big lesson, but as a whole these guys have got to be making millions. I want to know how I can help stop them!
Comment by Leona Frank — May 6, 2009 @ 6:23 pm
This is tricky. My advice is not to deal with the scammers directly: they have already proven their lack of integrity; so I’m sure they will continue to charge you and give you the runaround as long as they can. In my opinion, its best to deal with you wireless carrier directly. Tell them what has happened and demand that they block further submissions from this company and agree not to charge you further. This is sometimes called a third party block. Advise them you were the victim of an online scam. If they are uncooperative; I suggest you file a claim with the FTC at https://www.ftccomplaintassistant.gov/ who will also share it with law enforcement. You may also wish to lodge a complaint with the Attorney General in your state.
Comment by Rachel James — May 7, 2009 @ 4:23 pm
There was a great article about this today http://www.switched.com/2009/06/10/facebook-phishing-scam-bills-your-cell-phone/
Comment by Rachel James — June 10, 2009 @ 6:38 pm