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Posted by: admin | April 9th, 2008
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6 Comments »

  1. I enrolled my family with id experts but was never asked for social security numbers or birth dates. Are you able to make sure you are protecting us without that information?
    Thank You,
    Mark Fernberg

    Comment by Mark Fernberg — August 6, 2009 @ 10:07 pm

  2. As I was paying a few bills this morn, I was putting my return address on the envelope in “writing”. I thought, this is my signature. From now on, I’ll be “printing” my return address. An envelope with a signature on it could be an open door to thousands of crooks. I’m sending you this, as I’ve never seen it in any of your literature. I figure it may help some-one. stay out of a mess. I wont even open an e-mail if I don’t know exactly who the sender is, and never open an offer of any kind. I’m an ID Theft member. Thanks, LYNN R

    Comment by Lynn Robertson — August 13, 2009 @ 4:33 pm

  3. Signatures are an important piece of to protect, but by itself is not considered sensitive. However, a envelope which could contain personal or financial information anda signature… you are right, sounds like gold. Great comment! Thank you.

    Comment by Rachel James — September 2, 2009 @ 7:10 pm

  4. Great question! What protections you have with ID Experts depends largely on your membership. I encourage you to call into member services so we can discuss your exact coverage. I’ll try to answer your question generally:

    Unlike many identity theft services which require you to provide sensitive personal information and sometimes even a power of attorney at enrollment, ID Experts does not want you to give your information out anymore than is absolutely necessary. We would ask for that information if you became a victim and we opened a case to advocate for you. Here is why:

    We offer some programs with different types of monitoring (some credit some database). However- those are just resources and tools. If you read literature from the FTC, FBI and other expert resources they point out that credit monitoring and database monitor programs are not perfect. In fact, they point out the best protections prior to actually becoming a victim are available to consumers for free. Monitoring services are useful tools, and they certainly help report fraud in early stages. The fact of the matter is they are not perfect, and they do not protect you in any way that you cannot protect yourself for free. We offer these services as a resource, but our philosophy and approach to identity theft protection is education and restoration. Only you know what should be in your credit report, and only you will catch the early signs of identity theft. We can educate you, provide sample letters, and even direct-to-live-rep phone numbers to assist you in leveraging the rights you have as a consumer to protect yourself for free. Some credit monitoring can actually lure people into a false sense of security. Some people get busy and feel that as long as someone is monitoring their credit, they do not need to. Yet, even the strongest security options out there will not stop all identity theft. Simply said- The best protection available to consumers is the regularly monitoring of financial statements and credit reports. Even with the best precautions you take, identity theft can still occur, sometimes for decades, in a number of ways that you may never become aware of until it goes into collections. Medical identity theft, criminal identity theft and payday loans are just some examples of identity theft that will not be stopped with fraud alerts, credit monitoring or credit freezes.

    For this reason the ID Experts focus is on restoration. Given that it is impossible for a consumer to protect their data at every stage, the only reasonable solution is a service which “takes over” for you if you become a victim. We can help you take precautions, teach you free methods to help protect yourself, but at the end of the day the important part is having our services available should you become a victim. The average victim spends over 300 hours restoring their identity after they have been victimized, but we are the experts- we do this all day, everyday. We have the right phone numbers and contacts. We have established relationships with credit card and collection companies that ease the process. We take the headache and heartache out, complete the paperwork, phone calls, record corrections and follow up calls faster than a consumer could on their own. At the end of a case, we restore your identity to “pre-theft status”. In the mean time, you can go on living your life.

    I hope this answers at least part of your question. I still encourage you to give us a call, and we can discuss with you specifics based on your membership.

    Comment by Rachel James — September 2, 2009 @ 7:38 pm

  5. My wife received an email {content deleted to protect privacy} Please advise ASAP. My wifes name is {content deleted to protect privacy}

    Comment by Walter H Ryan — September 5, 2009 @ 2:39 pm

  6. We just noticed that you left a comment on our blog that indicates you may need identity theft assistance. If you are still in need our services, please call 800-939-4170 to place a theft event report and a member of the recovery department will be in touch with you in 24 hours, typically within 2-3 hours.

    Comment by Rachel James — September 14, 2009 @ 4:23 pm

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